Check your Island Health emailĭid you know that you can check your Island Health email when you are away from your desk?Īll you need is an internet connection, a web browser, your MFA device and your Island Health email account (i.e., Then follow these steps: Learn how to change your Workspace App from to. Please note will be decommissioned and once completed, will no longer allow remote connection to Citrix applications. Please refer to the reference guide for MFA on the Logging in for the first time to Island Health page. Please note remote access through requires you to setup your Multi-Factor Authentication (MFA) device. All users should connect to the remote Citrix application through. Remote Access to Citrix ApplicationsĪs of November 2020, Island Health changed to. The SSPR Service allows users to reset their passwords without having to call the Service Desk. With this setup, you will also be prompted to choose and setup your five Self-Serve Password Reset (SSPR) Security Questions. This page will guide you on how to setup your MFA device to access Island Health Systems remotely. To set up your Multi-Factor Authentication device, please visit the Logging in for the first time page. Setup your Multi-Factor Authentication (MFA) Device If you do not work for Island Health and you do not have login access, you will not be able to access the Island Health Intranet. The links on this page are only accessible to employees and physicians of Island Health who have a valid Island Health login ID and a Multi-Factor Authentication (MFA) device. I can't understand why this is happening and would be very happy to get a clue on how to fix this.Island Health has an Intranet where employees can find resources and information, as well as share news in the Lunchroom. both with the same result -> receiver randomly asking for credentials when outside the network.Įven if i create a fresh local user profile the problem is still there. I need to distribute citrix receiver to clients with computer startup scripts and tried 1) with in-place upgrade and 2) receiver cleanup utility then reboot and fresh install.
We dont use automatic reconnect, workspace control etc. we use netscaler 11 for external access with simple username/password authentication and with receiver 4.3 the login prompt only shows up when i start a citrix app. even with a manual install, after clean uninstall of the 4.3 receiver and reboot.Īs long as i stay within my network (with passthrough authentication) the login prompt never pops up, but when i leave the network the prompts appear every few minutes and the receiver window falls back to the green bubble theme as long as user does not authenticate (we have custom storefront theme which is perfectly applied when within the network or when user authenticates against netscaler). This still happens to me with receiver 4.6 (tried receiver 4.5 before with same problem).
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